Terms and conditions of use

Terms and Conditions of Use

Last Updated: November 7, 2026

1. Introduction

Welcome to StoreGuard Labs.

These Terms and Conditions of Use govern access to and use of the website https://storeguardlabs.com, including the information, software modules, and digital products offered through it.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.

2. Website Operator

Legal Business Name: StoreGuard Labs
Website: https://storeguardlabs.com

3. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not:

  • Violate applicable laws or regulations.

  • Interfere with the operation, security, or functionality of the website.

  • Attempt to gain unauthorized access to website systems or data.

  • Distribute malicious software or harmful code.

  • Misuse website content, forms, or communication channels.

We reserve the right to restrict access to the website where misuse or suspicious activity is identified.

4. Products and Software Modules

StoreGuard Labs offers software modules and digital products, primarily designed for e-commerce platforms such as PrestaShop.

Each product is supplied as a digital software product. Product descriptions, screenshots, features, technical specifications, and compatibility information are provided to help customers understand each product before purchase.

Our modules are designed to be installed by the customer, and their installation is intended to be straightforward.

Customers are responsible for checking the stated requirements and compatibility information before purchasing and installing a product.

5. Orders and Purchases

By placing an order through our website, you confirm that the information you provide is accurate and complete.

All orders are subject to acceptance and successful payment processing where applicable.

We reserve the right to refuse or cancel an order in cases involving suspected fraud, incorrect product information, technical errors, or other legitimate reasons.

If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with the relevant refund policy and applicable consumer protection requirements.

6. Prices and Payments

Product prices and available payment methods are displayed on the relevant product or checkout pages.

Payments must be completed using the payment methods offered during checkout.

Customers are responsible for providing accurate payment information and ensuring that their selected payment method is valid.

7. Digital Products and Downloads

All products offered by StoreGuard Labs are digital software modules and related downloadable content. No physical product is shipped.

After a successful purchase, the customer receives access to the purchased module through the applicable download process.

The customer is entitled to download the purchased module for 365 days from the date of purchase.

During this period, the customer may access and download the purchased module again at any time, as often as needed.

The download entitlement includes the version originally purchased and any updated versions made available by StoreGuard Labs during the active 365-day period.

Each available version will be clearly identified by its version number, allowing customers to identify the version they are downloading.

After the 365-day period expires, access to downloads and new versions under the original purchase entitlement ends, unless otherwise stated for the specific product or separately agreed.

Customers are responsible for downloading and maintaining their own copies of purchased software.

Digital products must not be redistributed, resold, shared, or made publicly available unless expressly permitted by the applicable product license or written authorization from StoreGuard Labs.

8. Product License and Restrictions

Purchasing a software module grants the customer the right to use that product subject to its applicable license terms.

Unless expressly permitted by the relevant license, customers must not:

  • Resell or redistribute purchased software.

  • Share purchased files with unauthorized third parties.

  • Remove copyright notices or ownership information.

  • Copy, modify, or create derivative products for unauthorized commercial distribution.

  • Attempt to reverse engineer or exploit the software in violation of applicable law.

Any additional license conditions supplied with a product form part of the terms governing its use.

9. Installation and Configuration Services

The purchase of a StoreGuard Labs module includes the digital product only.

Installation, configuration, customization, and other implementation services are not included in the purchase price.

Customers are responsible for installing and configuring purchased modules themselves. Our modules are designed for straightforward installation, subject to the requirements and compatibility information provided for each product.

If a customer wants StoreGuard Labs to install a module, configure it, or perform additional implementation work, these services may be requested separately.

Such services are subject to availability, must be agreed upon separately, and are charged separately. The price and scope of the requested work will be communicated before the service is accepted.

10. Technical Support

Technical support is not included with the purchase of StoreGuard Labs modules.

Purchasing a module does not entitle the customer to free installation assistance, configuration assistance, troubleshooting, customization, or ongoing technical support.

Any additional assistance or technical work requested by a customer may be offered as a separate paid service, subject to availability and prior agreement.

11. Product Updates and Version Information

StoreGuard Labs may release updates, improvements, and new versions of its software modules.

When an update is released, the new version will be clearly identified by its version number.

Customers with an active 365-day download entitlement may download available updated versions of their purchased modules during that period.

The availability and release schedule of updates are determined by StoreGuard Labs. We do not guarantee that every product will receive updates or that updates will be released at specific intervals.

Updates released after the expiration of the 365-day download period are not included in the original purchase entitlement, unless otherwise stated for the specific product or separately agreed.

12. Refunds and Cancellations

Refund eligibility depends on the nature of the purchased digital product, the order status, the applicable refund policy, and mandatory consumer protection rights.

Nothing in these Terms and Conditions is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted.

Customers should review the applicable refund information before completing a purchase.

13. Intellectual Property

All website content and StoreGuard Labs products, including software, source code, graphics, logos, product descriptions, documentation, and designs, remain protected by applicable intellectual property laws.

Purchasing a product does not transfer ownership of its intellectual property.

Unauthorized copying, distribution, resale, or commercial exploitation is prohibited unless expressly authorized.

14. Third-Party Software and Services

Some products may interact with third-party platforms, modules, services, or software.

StoreGuard Labs is not responsible for changes, interruptions, limitations, or compatibility issues caused by third-party products or services outside our control.

Customers should review the applicable terms and requirements of third-party providers.

15. Limitation of Liability

We make reasonable efforts to provide reliable products and maintain the availability of our website.

However, we do not guarantee uninterrupted website access, error-free operation, or compatibility with every possible server configuration or third-party software environment.

To the extent permitted by applicable law, StoreGuard Labs shall not be liable for indirect or consequential losses resulting from the use or inability to use the website or purchased products.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Changes to Products and Terms

We reserve the right to update, modify, or discontinue website content, product features, and services where necessary.

We may also revise these Terms and Conditions from time to time. Updated versions will be published on this page with a revised Last Updated date.

Continued use of the website after changes are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

17. Privacy

The collection and processing of personal information through this website are governed by our Privacy Policy.

Please review the Privacy Policy to understand how personal information is collected, used, and protected.

18. Applicable Law

These Terms and Conditions are subject to applicable laws and regulations.

Mandatory consumer protection rights and other legal protections applicable to customers remain unaffected by these Terms.

19. Contact

For questions regarding these Terms and Conditions, our products, or website use, please contact StoreGuard Labs through the contact options available on our website.

Website: https://storeguardlabs.com

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